Privacy Policy
Last Updated: November 28, 2025
1. Introduction
CXXR S.R.L.S. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the General Data Protection Regulation (GDPR) and Italian privacy laws.
2. Information We Collect
We collect information that you provide directly to us when registering for an account, including: business name, contact person name, email address, phone number, business address, tax identification number (VAT), and business registration documents. We also collect information automatically through cookies and similar technologies, including IP address, browser type, device information, and usage data.
3. How We Use Your Information
We use the collected information to: process and fulfill your orders, communicate with you about your account and orders, verify your business credentials, provide customer support, improve our services and website, send you marketing communications (with your consent), comply with legal obligations, and prevent fraud and ensure security.
4. Legal Basis for Processing (GDPR)
We process your personal data based on: contract performance (to fulfill our obligations to you), legitimate interests (to operate and improve our business), legal obligations (to comply with applicable laws), and consent (for marketing communications and cookies).
5. Information Sharing and Disclosure
We may share your information with: service providers (shipping companies, payment processors), business partners (with your consent), legal authorities (when required by law), and in the event of a business transfer (merger, acquisition, or sale). We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Business records are typically retained for 10 years as required by Italian commercial law.
8. Your Rights (GDPR)
Under GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, object to processing, data portability, and withdraw consent at any time. To exercise these rights, contact us at support@cxxrsrls.com.
9. Cookies
We use cookies and similar tracking technologies to improve user experience and analyze website usage. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
11. Children's Privacy
Our services are intended for business users only. We do not knowingly collect information from individuals under 18 years of age.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: support@cxxrsrls.com, Phone: +39 350 872 7076, Address: VIA RUGGERO TOFANI 11, 9100 PRATO (PO), Italy
14. Data Protection Officer
For data protection inquiries, you may contact our Data Protection Officer at support@cxxrsrls.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).